Can I have a refund? Support May 04, 2021 14:40 Updated Follow All ticket purchases are final and non-refundable, however, guests can transfer their tickets to an alternative screening. You can check our transfer policy here. Related articles What is your transfer policy? What is Rooftop Film Club's bad weather policy? Is there shelter over your rooftop cinemas? Are dogs allowed to Rooftop Film Club screenings? Can I bring my own snacks to Rooftop Film Club? Comments 0 comments Please sign in to leave a comment.